For remote access to most CADE/PCE IT services or systems, you need to use the Campus VPN (Virtual Private Network) with a valid uNID.
NOTE: If you are not associated with the John and Marcia Price College of Engineering, this is NOT FOR YOU.
1. Verify you know your CIS credentials and have Two-Factor Authentication (Duo) setup and that your Duo device is available. You will also need the Duo App on your smartphone or mobile device as campus requires 2 Factor Authentication(2FA) for VPN service.
* * * STUDENTS * * *
Before reading further, go ahead and opt IN to ‘Duo Security’, the U’s two-factor authentication (2FA) service. Log in to CIS and select the Duo 2FA Management tile to turn it on, or try here:
2. Download the VPN client, GlobalProtect and connect to vpn.utah.edu. See full details and info here: it.utah.edu/vpn
3. Enter your uNID and CIS password in the ‘password’ field.
For the ‘second password’, enter ‘push’ and you’ll receive the Duo prompt for approval (similar to the ‘Send Me A Push’ used in web apps). Alternatively, open the Duo App on your device and generate the ‘second password’ by clicking on the UofU banner/down-arrow- enter the 6-digit #.
Further information and instructions for support can be found at https://uofu.service-now.com/UIT/VPN KnowledgeBase Article and the https://uofu.service-now.com/UIT/DUO 2FA KnowledgeBase Article
Posted in: General Tips, Instructor Information, Remote Access