March 30, 2016,
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For remote access to most CADE/PCE IT services or systems, you need to use the Campus VPN (Virtual Private Network) with a valid uNID.
NOTE: If you are not associated with the John and Marcia Price College of Engineering, this is NOT FOR YOU.
1. Verify you know your CIS credentials and have Two-Factor Authentication (Duo) setup and that your Duo device is available. You will also need the Duo App on your smartphone or mobile device as campus requires 2 Factor Authentication(2FA) for VPN service.
* * * STUDENTS * * *
Before reading further, go ahead and opt IN to ‘Duo Security’, the U’s two-factor authentication (2FA) service. Log in to CIS and select the Duo 2FA Management tile to turn it on, or try here:
2. Download the VPN client, GlobalProtect and connect to vpn.utah.edu. See full details and info here: it.utah.edu/vpn
3. Enter your uNID and CIS password in the ‘password’ field.
For the ‘second password’, enter ‘push’ and you’ll receive the Duo prompt for approval (similar to the ‘Send Me A Push’ used in web apps). Alternatively, open the Duo App on your device and generate the ‘second password’ by clicking on the UofU banner/down-arrow- enter the 6-digit #.
Further information and instructions for support can be found at https://uofu.service-now.com/UIT/VPN KnowledgeBase Article and the https://uofu.service-now.com/UIT/DUO 2FA KnowledgeBase Article
September 25, 2015,
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We have {finally} evolved to where each user has ONE username and ONE password for all PCE/CADE machines and services. We may refer to your CADE or PCE username and password. This is separate from your CIS/uNID and it’s password, but we may ask you to use those for authentication, such as when creating your account or changing your password.
Accounts created prior to ~May of 2017, CADE/PCE username is some combination of letters from your names (First, Middle(s), & Last) and generated by an algorithm. For all newer accounts, the username is your uNID (formatted as a lower-case ‘u’ and 7 digits). Once created, we don’t change them except in rare circumstances.
Your CADE/PCE account is used for:
• logging in to any Linux, macOS, or Windows computer on our Domain (USERS\ or users.coe.utah.edu), including lab machines, Terminal Servers, VDI hosts, or other Virtual Machines.
• connecting/mounting a Network File Share with CIFS/SMB.
• WebPrint and any PaperCut printing services.
• mounting a Network File Share with NFS.
Note: Your CADE/PCE username and passwords are 100% separate and in addition to your CIS or other campus logins and accounts. Some departments may have labs or computers that require specific logins.
October 2, 2013,
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The short answer: yes.
The longer version: If the machine has a static IP address, try connecting to that remotely. The machine must be set up to allow remote access (via ssh, Screen Sharing/VNC, Remote Desktop Protocol, etc.) and wake-on-network-access/NOT go to ‘sleep’, but if you don’t have administrator privileges on this machine, we may need to enable remote access for you (see below). We may also need to allow such a connection on the proper ports through the CoE firewall. You will need to be on the Campus VPN to reach your machine.
Connecting to a Windows machine:
– Try using MS’s Remote Desktop Assistant to configure your machine for remote access.
– On the computer you would like to connect TO, in Windows Explorer, right click on ‘Computer’, select ‘Properties’, then select ‘Remote Settings’ from the menu on the right.
– Select your user and ensure it has permission to RDC to the computer, and verify a password is set (RDC will not enable unless the user has a password, it cannot be blank).
– Get the machines IP address- open a command prompt (type “cmd” in Search and it will open) and type “ipconfig” (no ” “‘s) and it will list your IP (use the one in the form of 155.98.X.X, the wired ethernet address)
– On the computer you wish to connect FROM, open your RDC client, put in the IP address, login as the user with remote privileges and you should be connected to the current running session.
Connecting to a Mac:
– On the computer you would like to connect TO, open ‘System Preferences’ and the ‘Sharing’ pane.
– Check the ‘Screen Sharing’ or ‘Remote Management’ for general VNC access, ‘Remote Login’ for ssh access, other available as needed. Ensure you have added your user for the access level on the right.
– Get the machines IP address- click ‘Show All’/reopen System Preferences and click on ‘Network’, and find the Ethernet device in the left column, IP address will show on the right in the form 155.98.X.X.
– On the computer you wish to connect FROM, open Screen Sharing in the Finder via the ‘Go’ :: ‘Connect to Server…’. Enter the address as vnc://155.98.X.X
If you can’t get through or need help getting the machine set for remote access, send the IP and your request, plus any errors or issues you have to support@coe.utah.edu and we’ll help get you connected.
October 2, 2013,
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Perhaps you have entered your password incorrectly too many times logging in to one of our Windows machines or Active Directory controlled services (Lab, mounting network shares, etc.) or are getting the following error:
“The referenced account is currently locked out and may not be logged on to.”
We can unlock your account but it’s only secure if you come ask us in person. It’s difficult to verify identity through e-mail, phone, etc. You may, however, remove the lock by resetting your password via the PCE User Tools page available in the right column of our home page.
If this does not work for your situation, stop in to see the Help Desk in WEB 210 or 224 or e-mail support@coe.utah.edu.
March 7, 2013,
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Download the known_hosts file from the ssh directory and place it in the appropriate directory or add the necessary lines to your existing file. Some software may require the list to be in a specific format or that the file be renamed.
www.cade.utah.edu/downloads
February 12, 2013,
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Indeed – simply download and install the appropriate mobile device application and then execute the commands in the Matlab application (R2012a+), from a lab machine, or any machine with a licensed copy of Matlab.
You will need MATLAB Connector (available from MathWorks, http://www.mathworks.com/mobile/) on your machine/device. Upon running the install_connector command, you’ll be prompted to accept the license agreement, and then receive an error message you can safely ignore:
Error using install_connector>doinstall (line 100)
Error: You do not have write permission to the MATLAB Installation folder
(/usr/local/apps/matlab/matlab14b).
The MATLAB Connector Installer cannot proceed.
Error in install_connector (line 54)
doinstall
Run the ‘connector on’ command and continue as normal.
See Matlab’s site for full instructions and more information, including a link to download the mobile app.
October 16, 2012,
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We currently don’t allow remote access to the MGK Mac Lab (WEB L124, lab8) machines.
This has been temporarily disallowed due to security concerns.
See the FAQ on that, if ssh works for you.
If you would like to remotely access a Mac using Screen Sharing or VNC, we are now allowing that on a per-request basis. Simply e-mail support@coe.utah.edu and supply the following details:
-Your Name
-uNID
-Software you’re interested in using on the lab machine
-Course number or Prof/PI/Lab contact for research, etc.
-Time period you intend to use or need access
September 25, 2012,
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If you are off campus, on uConnect wifi or any network outside of PCE you must first establish a connection to the Campus VPN.
On campus or from the VPN, you can mount a network share/network drive by following the instructions below for your Operating System (OS).
Note: In the descriptions below, replace ‘sharename’ with the share you wish to connect to. To connect to your home directory, you can replace ‘earth.coe.utah.edu’ with ‘chips.eng.utah.edu’ and ‘sharename’ with ‘home/username’ (or home\username, on Windows).
For Windows users- open a Windows Explorer window and choose the menu ‘Tools’ :: ‘Map Network Drive.’ In the window that opens, choose a drive letter not in use, and for folder, enter the server and share name as follows: \\earth.coe.utah.edu\sharename or \\chips.eng.utah.edu\sharename (remember, where ‘sharename’ = ‘share-you-want-to-mount’). Click the ‘Reconnect at logon’ if that’s your preference, but you must check the ‘Connect using different credentials’ box. Click ‘Finish’ and enter your PCE username and password.
For macOS users- in the Finder, select the menu ‘Go’ :: ‘Connect to Server…’ (or cmd-K). For the Server Address, enter smb://earth.coe.utah.edu/sharename or smb://chips.eng.utah.edu/sharename and click the ‘Connect’ button. In the user window that appears, ensure ‘Registered User’ is selected and in the Name field enter your PCE username and password and click ‘Connect’.
September 25, 2012,
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We recommend that you use any sftp client, for security reasons. For client options, see this FTP FAQ.
